Sony Acknowledges DualShock 4 Analog Stick Tearing, “A Very Small Number of Users” Have Reported it
Since the PS4 launched, you may have noticed some images and reports from across the internet about DualShock 4 wear and tear issues, with the most common having to do with the rubber on the analog sticks ripping or tearing.
Sony has acknowledged these problems with the DualShock 4, as they sent in a statement to TSA:
A very small number of users have reported to us that the rubber surface of their Wireless Controller DualShock 4’s analog sticks have torn.
Although the rubber material of the analog sticks fulfills our quality assurance standard, we will inspect individual DualShock 4 controllers experiencing this symptom, and will replace them with new ones for free as long as they are within the warranty.
The PS4 warranty explanation’s opening paragraph on SCEA’s website suggests the DualShock 4 is covered for a year, but even if it’s 90 days, anyone who bought the system on November 15th is still covered.
Have you had any problems with your DualShock 4 so far? Let us know in the comments below.