PSN Down Reportedly in Parts of United Kingdom (Update)

September 27, 2017

Update: Here’s an official comment from PlayStation UK:

We’re aware that some Virgin Media users are having issues accessing PlayStation Network and we are investigating, thanks for your patience.

— Ask PlayStation UK (@AskPS_UK) September 27, 2017

As of 9:30am ET, many PlayStation 4 users in the United Kingdom are reporting that they are unable to access the PlayStation Network. Here are several examples:

https://twitter.com/nataliewykess/status/913030911679193088

@AskPS_UK Hi! Is PSN currently down in the UK? Can't sign in!

— Matthew Wilson (@MattW182) September 27, 2017

https://twitter.com/KultClassic/status/913030734956425216

We checked the official PSN Status Page, but Sony is saying everything is operational at the moment. This has led many to blame Virgin Media for the outage.

Here’s how Sony details the issues that occur when the PlayStation Network is typically down:

Account Management

You may have some difficulty signing in or creating an account on PlayStation Network. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.

Gaming & Social

You may have some difficulty launching games, applications, or online features. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.

PlayStation Store

You may have some difficulty accessing features and products on the PlayStation Store. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.

PlayStation Now

You may have some difficulty streaming PlayStation Now games. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.

PlayStation Vue

You may have some difficulty accessing some channels and features in PlayStation Vue. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.