EU PSN Resets “Small Number” of Users Passwords as a “Precautionary Measure”

November 21, 2013Written by Jason Dunning


Purely as a “precautionary measure,” passwords on the European PSN have been reset, causing you to choose a new password. If you were one of the “small number” of people affected by this, but can’t confirm your Date of Birth or access the sign in ID email, contact PlayStation Support in your region for help.

The full statement regarding this password reset comes via SuperFastZombie on the PlayStation Forums:

We monitor PSN account for any irregular activity. If such activity is detected we will sometimes reset passwords.

This was done purely as precautionary measure and there was no specific evidence that any accounts had be compromised. Only a small number of users were affected by this and as I said this was precautionary so there is nothing specific to worry about.

I can’t provide any further details as this would affect out ability to keep you guys safe.

If anyone has any concerns about there PSN account drop me a PM or give PlayStation Support a call. You should also contact Support if you are unable to reset your password for any reason.

Were you forced to reset your password? Let us know in the comments below.