An apparent glitch on the PS Store is preventing some players who previously purchased, or claimed Final Fantasy 7 remake via PS Plus, from downloading Final Fantasy 7 Intergrade PS Plus Extra version and associated DLC that was added to the lineup today. The issue was first brought to light by Asian players on Reddit in the wee hours of the morning when their respective lineups went live, with some players from other regions later taking to ResetEra to share the same complaint.
Is there a way to download Final Fantasy 7 Intergrade PS Plus version right now?
At the time of this writing, players are still unable to download Final Fantasy 7 Intergrade so an official fix hasn’t been rolled out, and restoring licenses or removing previously-claimed versions from consoles doesn’t help. Interestingly, it’s still unclear who the issue impacts. Some users have reported that they previously owned the disc version of Final Fantasy 7 Remake on PS4, then upgraded to PS5 version, and are not facing any issues downloading Intergrade or any DLC. Based on this, our guess is that the issue impacts digital versions of the game only.
What’s worse is that Final Fantasy 7 Remake and Intergrade aren’t the only games affected by this “glitch.” Some users are reporting that they continue to face the “not available for purchase” issue when claiming a PS Plus game they’ve previously owned. So if you want to download a fresh copy on the PS5 after owning a game on the PS4, you might run into this bug.
We’ll keep our eyes peeled for solutions and update our readers if there’s a fix like we did with Spider-Man and Miles Morales PS Plus bug.