Following today’s PS5 system software update, PSN randomly started signing players out to accept new terms and conditions. This normally wouldn’t be an issue, but this time, players are being booted mid game to accept the new T&C, causing some consoles to become unstable. There’s an added headache for those who are playing online games, especially competitive modes, as they’re being knocked offline.
Workaround to prevent PS4, PS5 from freezing
If you’re worried about your PS4 or PS5 freezing mid game, simply manually sign out when you boot up your console. You’ll be prompted to accept the new terms and conditions upon signing in again. Those with access to the PS App will automatically find themselves signed out when they boot up the app. Upon signing in again, players will have to accept the new T&C and then select/confirm their primary console again. Doing so will eliminate the need to go through this process on the console.
It’s a quick and simple process but it’s unclear why Sony didn’t prompt players to go through it upon their next sign-in. It’s also unclear why some players are reporting that their consoles froze but we’re assuming it has something to do with PSN abruptly booting users who were playing online.
Luckily, restarting consoles seems to work.