We’re almost a week into May and the PlayStation Network is still down while Sony scrambles to put together a much more secure version of the multi-million serving online network. It’s undeniable that there’s been some serious fallout from all of this, but many people understand Sony’s predicament, and even analysts at Electronic Entertainment Design and Research see nature doing its work and Sony returning back to its former glory.
Jesse Divnich from EEDAR had this to say regarding the PSN fiasco, its aftermath, and how Sony has handled the situation:
We [EEDAR] are saddened to hear about the recent events with Sony’s PlayStation Network. What happened to Sony could have happened to anyone one and we believe Sony will continue their vigilance in restoring the PlayStation Network.
In addition, we believe Sony will continue to provide full transparency to consumers as to what personal information has been compromised in addition to providing information on the steps consumers should take in order to secure the compromised information. To date they have gone above and beyond their legal requirements on keeping consumers informed and this is something we should all appreciate in light of these events.
Truth be told, Sony isn’t the first to be hacked in this fashion, and it’s the large numbers that makes it particularly eventful. Rival service Xbox Live was the victim of various account hacks in early 2008, and even Major Nelson from Microsoft had his account stolen and abused. Now that Sony has been targeted, they’ve responded positively by complying with U.S. Congress, staying in communication with customers, and even promise a series of reparations for the millions of users affected when the service returns.
Do you agree with the EEDAR analyst and see Sony coming back to full swing after trial and tribulation? Or do you think they will always carry these events as a damaging mark on their record? Let us know your opinion in the comments below.