With the release of Mighty No. 9 in Europe today, Comcept has announced that the Ray DLC is delayed by a few days for European backers due to a minor issue:
We do have one piece of bad news for our European backers. We had word last night from Deep Silver that a minor issue with the Vermilion Destroyer (RAY) DLC for PS3/PS4 was flagged by SIEE and was regressed from gold status as a result. This means that the DLC will not be available for a few days as Deep Silver and SIEE address the problem.
Priced at $4.99/£3.99, the Ray DLC is currently available through the PlayStation Store in North America for PlayStation 4 and PlayStation 3, and, perhaps by mistake, in Europe for PlayStation 3. It includes the new Vermilion Destroyer stage, an exclusive story from Ray’s perspective as you play through single player levels as Ray with all new abilities, and more.
As for the problems backers have reported with product keys, Comcept detailed some of the common issues:
DLC keys delivered without the Main Game Product Key
This issue is most likely caused by the errors described above related to the email entries [where typos/encoding errors occurred. The Humble Bundle team has fixed most of them].
Our support teams are checking everyone’s data and distributing any missing codes.
If the proper codes are still not displaying on your account, please contact Humble Bundle’s support
to solve any further issues.
Delivered code is for a different platform/region from what was chosen on the survey
For any such issues, please contact the Humble Bundle support staff. They have the survey results on hand so they can check that against the codes being distributed in their system and clear up the issue.
Missing DLC Keys
Our support teams are aware of this issue, and have been working to correct any discrepancies. If your account is still not displaying the correct keys, please contact Humble Bundle support to clear up any remaining issues.
No Keys received
Regarding this issue, it is necessary to check each of these issues separately in order to confirm each backer’s status. We are working through them now as fast as we can.
Note: We have noticed a number of users who backed for less than $20 claiming this issue. Please remember that a digital copy of the game is only included for backers who pledged $20 or higher.
If you’ve been experiencing issues with Mighty No. 9, let Comcept know on the forums.
In our review of Mighty No. 9 we said, “The final line of dialogue in the story posits that only time will tell if “this Mighty No. 9 is a blessing or a curse.” The statement probably wasn’t meant to be as fitting or applicable to the finished game as it ultimately is, but maybe it was a rare moment of introspection.”
[Source: Mighty No. 9]