A large number of legitimate players have been slapped with a permanent PSN account ban by Sony, and players are scrambling to figure out why. Reports first emerged last night, with frustrated players complaining that Sony’s support agents are being unhelpful as usual. However, rest assured, the issue seems to be on PlayStation Network’s backend.
PSN account ban problem likely caused by a system glitch
Sites like Reddit, ResetEra, and Twitter are full of complaints from players who received a message stating, “This account is permanently suspended from PlayStation Network due to violations of the PlayStation Network Terms of Service and User Agreement.” Sony’s support agents initially pinned the blame on concerned players, basically telling them that they are out of luck because they must have done something to earn the ban.
However, when more reports started flooding the internet, some players claimed to have been told that there’s currently an issue with PlayStation Network and Sony’s engineers are working to resolve the problem. Sony hasn’t officially confirmed or denied anything and has yet to acknowledge the issue.